Order Processing

All orders are processed within 24 to 48 hours (Monday to Friday).

Once your order has been processed, you will receive a confirmation email with your tracking number.

Please note that during peak periods (holidays, promotions, high demand), processing times may be slightly extended.

Shipping Times

Estimated delivery times are as follows:

• United States: 7–14 business days
• Europe: 7–14 business days
• Rest of the World: 8–15 business days

Please note that these are estimated delivery times and may vary depending on your location and external factors.

Shipping Costs

• Free shipping on all orders over $30
• Orders under $30 will be charged a shipping fee at checkout

Shipping fees are calculated based on your location and will be displayed before completing your purchase.

Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email.

You can track your package at any time using the link provided in your shipping confirmation email.

Please allow 2–5 days for tracking information to update after receiving your tracking number.

Delays & External Factors

While we do our best to ensure timely delivery, Gum Plus is not responsible for delays caused by:

• Customs clearance procedures
• Postal service disruptions
• Weather conditions
• Incorrect or incomplete shipping addresses

Customs, Duties & Taxes

Depending on your country, your order may be subject to customs duties or import taxes.

These charges are the responsibility of the customer and are not controlled by Gum Plus.

Incorrect Address

It is the customer’s responsibility to ensure that the shipping address is correct at checkout.

If an incorrect address is provided and the order has already been shipped, we cannot guarantee changes or refunds.

Lost or Stolen Packages

Gum Plus is not responsible for lost or stolen packages confirmed as delivered by the carrier.

If you experience an issue, we recommend contacting your local carrier directly.

Contact Us

If you have any questions regarding your order, please contact our support team at:

support@gumplus.us